How do you do resource scheduling?

Whitespace® is used by an incredibly wide range of industries that schedule everything from people and training courses, to aircraft and flight simulators, equipment, vehicles, etc.

You name it. If it is important for you to schedule, plan and optimize their schedule, our systems can help you schedule and manage them better.

Efficient resource scheduling requires fast, intelligent, density configurable views. And that is exactly what Timewatch® scheduling systems provide.

Views are configurable. Schedulers can create any number of views with different resources and resource groups for the various scheduling tasks required. View density is also configurable, both in how many resources fit in 1 screen and the date range visible, as well as the information detailed in every booking.

Every organization is unique, in the way they schedule, group and arrange their resources.

Timewatch® resource scheduling systems use a customizable multi-level classification system with definable groupings that can that be used to group by skill, skill level, location, language. You name it.

Resource Groups can be used when creating views, making bookings and making other resource groups.

Joining groups allows for advanced arrangements such as intersections (eg employees with Skill A in Region B), differences (eg translators with English and French, who is not in team X), and unions. No matter how simple or how complex your groupings, we can support them.

Every second costs spent costs real money, and delays cause conflicts, which take up more time resolving.

Not with Timewatch®.

Optimized views load in the background and are so fast they allow real time scrolling up and down, left and right no matter how many resources there are in a ‘View’.

Views are configurable, so schedulers can create a library of ‘Views’ that show the exact mix of resources, date range & level of detail for each task.

Drag and drop, skill persistence (ensuring bookings moved from one resource to another has the skill the original resource was chosen for), real time utilization analysis and proximity data all help speed up the scheduling process.

It makes sense to make better use of the resources you already have than to add more resources.

Whitespace® helps increase the utilizability of resources by increasing the visibility of, and access to, available time slots.

For example, available time split into blocks throughout a day or week may need to be shuffled around to be made usable, but moving bookings around, updating calendars, and notifying everyone involved often results in more efficient schedule options remain unused.

Whitespace® does not suffer from these limitations. It can automatically take care of Outlook and Google calendar updates and notifications, which allows for the most efficient use of resources to be achieved. Customers tell us Whitespace® increases their resource utilization by 5-10%.

Contact us today to explore how Whitespace® can help your organization take full advantage of the resources you already have.

We provide two sync’s with Outlook: a simple one way ‘push’ for those who just want to see what schedulers have booked for them, and a more advanced and seamless bi-directional sync with Outlook.
The advanced sync is bi-directional, ensuring that any change made in either system is reflected in the other. It also provides something Outlook cannot - booking protection. If a user edits or deletes an appointment they are not permitted to, it is reinstated.
Seamless synchronization with Outlook solves hours per person per month is duplication of effort, and is invaluable in ensuring no appointment is missed in Outlook, and saves schedulers time and avoids conflicts by ensuring schedulers can see time employees have booked in Outlook.

Conflicts or double bookings can be embarrassing and very costly.

Some systems, like Outlook, allow conflicts, some stop them completely, but there are situations where conflicting books are desired or even necessary (multiple provisional bookings for example), and some where conflicts cannot be allowed (for example when one of the provisional bookings become confirmed).

Timewatch® scheduling systems allow you to control which types of bookings can exist in conflict, and which ones cannot. We also provide specific tools to draw attention to conflicts, highlighting the background of the day in red and activating a 'View Conflicts' button automatically, so they can be resolved quickly and easily.

Avoid conflicts, block conflicts, manage conflicts or a mixture. Each customer can define exactly how they want their system to work.

Typically, a saving of 5 minutes per professional resource, or increase in utilization of 5 minutes per month more than pays for the system, and our scheduling systems can actually save each resource hours each week.

Contact us, we'll help work out what return on investment you can expect from a Timewatch® resource scheduling solution for your organization.

Timewatch® scheduling systems run on all major devices including: PC, Mac, Chrome Book, Android, iPhone & iPad.

Our products are modern responsive systems, which means they automatically adapt to the device and screen size being used, providing functionality optimized for that device.

There is nothing to download or install on any device, so there are no headaches from unusual phones or older phone OS’s or people not upgrading to the latest release

There’s no corporate security risk from data being downloaded and stored on the device. As everything is run from a browser, users are always running the latest and most secure scheduling system.

It’s simple, it’s easy, it’s fast, it’s future proof, it’s more secure.

Timewatch® systems are hyper-secure. We meet all of the OWASP recommendations for secure browser systems, and our scheduling systems are the latest breed of responsive cloud system that supports browsers on all devices. This approach avoids the security risks of systems mobile phone and tablet Apps.

According to security experts Arxan & ISSA.org, 97% of all paid Android and iPhone apps and 80% of free apps have been hacked.
Mobile apps download corporate data such as customers, employees, projects, appointments etc. As the devices they run on are often outside of the security control of the organization’s IT group, mobile apps constitute a very serious security risk both in use and if they are lost or stolen.

Timewatch® are completely free of this risk. Our systems operate in exactly the way Arxan and ISSA recommend – responsive web apps. There is no data downloaded, nothing stored locally, no security risk in use and no data security risks should a device be lost or stolen.

Our customers often tell us that their previous product didn’t report on notes, sort data the way they wanted, or have some frustrating limitation. You’ll have no such concerns with Timewatch®, if the data is in the system, you can report on it.

We provide a range of powerful reporting tools, starting with the classic print preview style reports, but updated to 2019. We manage reports with a modern Gallery view, which users love as they can flick through and locate the report they want in seconds. Reports are all managed by our security model, ensuring that sensitive information is only available to users that have rights to see it.

Reports can be styled for your organization with logos, fonts and colors. All reports support data export, but if there are any specific report formats or requirements, custom reports can be created via our SQL Report Designer or our report writing services.

That’s classic reporting, now take a look at Dashboards and Custom reporting!

Dashboards help managers visualize and comprehend data faster and easier, which help them make more informed decisions faster.
CEOs, CFOs and managers gain at a glance visibility of organizational KPIs, metrics, and data across offices, teams, customers, projects etc.

Real-time monitoring allows saves administrators hours or days of analysis and preparation time each month, and provide senior managers with the ability to view their Dashboard at any time for up-to-date and accurate data with zero chance of manual preparation error.

Best still, dashboards can be customized, so if your CEO, CFO or managers need a specific Dashboard, it can be created for them.

All customers want control over the information they distribute within the enterprise.

The task of meeting the analytical reporting requirements can be daunting, but with our custom reporting tools, there are no limits.

To start with, we provide an extensive library of standard reports and optional reports. More reports than most customers actually need, which is why each customer can choose the exact mix of reports they want to activate in their system.

Should any additional reports, charts, or dashboards be required, standard ones can be tweaked, or new custom reports can be created to perfectly match the requirements.

A powerful SQL Report Designer is available for those that wish to develop their own reports, but Timewatch® also provide a cost effective report design and creation service.

Whatever your needs, we can help you meet them.

Software customization allows for a perfect fit to your functional requirements, but can be costly and restrictive of future upgrades.

Timewatch® combines the benefits of packaged software, with the flexibility of customization, with reduced costs and while still supporting future upgrades.

To start with, we try to minimize the need for customization by providing extensive configuration options within the system. There are hundreds of configurable options, which our implementation team advise and assist you with, which is all part of the service.

Next, are Apps. Just like on your phone, Apps allow for more specialized features to be chosen, downloaded and installed by customers, again without any development overheads.

But what if you need something truly unique to your organization? A specific feature or module, a custom integration to a 3rd party or in house system? Like all reputable systems, we provide API's to access data, but we also support Custom Apps. Custom Apps allow customers to add new features, screens, modules, alter rules or kick off processes as things occur. These can be created and deployed specifically for you to perfectly meet your functional requirements. And best of all, customizations do not affect future upgrades.

Contact us today, we’ll happily discuss your specific needs and show you examples of customizations we’ve created.

We provide a perfect environment for developers to create efficient, real-time integration with Timewatch® scheduling systems.

API’s include both read and write functionality, and we automatically provide only new or changed items since last fetch to make interface development simpler.

If data originates from a Timewatch® scheduling system, such as bookings or appointments, tasks, employees, resources, projects etc.rather than polling to see if anything has changed, we can notify your code there are updates to process. And if you wish to publish data from any 3rd party systems to scheduling, you can do that as well in real-time.

In addition to API's, custom Apps allow for business logic and processing to be built into our scheduling applicaiton. For example, with a Custom App and API's, we can create or help you create an App that automatically posts data to your system and you post can post data to scheduling in real time to create a truly seamless integration, which is the optimal interface topology.

To provide maximum flexibility, Timewatch® provide 3 pre-configured bundles offering various feature / price set starting with the simple but capable Essentials edition, the more advanced Pro edition and the powerful, scalable and adaptable Corporate edition.

Where customers want a mixture of features or a special configuration, we offer the ‘Choice’ edition. The Choice edition allows customers to design their perfect system, with the exact mix of features they need. Choice customers work with our system implementors to design their configuration, and only pay for the features included in their design.

Customers can even start with an off the shelf bundle when the start, and migrate to a Choice edition as their knowledge of the system grows and their needs evolve.

If you wish to discuss your specific requirements, contact us, our product specialists will be happy to help.