Frequently Asked Questions
Following are a compilation of common Timewatch FAQ questions and answers arranged by product area.
If you have a question that isn’t answered here, please just ask us.
- Outlook Timesheet
- Outlook Resource Scheduling
- Timesheets / Time Tracking
- Resource Scheduling
- Two-Way Outlook Sync
- Expenses
- Costing, Charging & Billing
- Reporting
- General
Timewatch FAQ - Outlook Resource Scheduling
Can we see multiple Outlook calendars on one screen?
How do you create shared calendars in Outlook
What are the limitations of Outlook shared calendars, and how to over come them?
Is it possible to group employees by skill, location, expertise or other categories?
If we make bookings centrally, are they published to Outlook?
Can I color code Bookings by type of work?
Is it multi user?
Can users view and schedule themselves on a mobile?
Is there a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can we see who is working on a particular project/customer
Can I report on Outlook Appointments?
Can we add fields to Outlook appointments
Can I view multiple resources on one screen?
Which versions of Outlook does it work with?
Can I schedule non-human resources?
What reporting facilities are available?
Can we export data?
Can it be integrated with LMS, CRM and other systems?
Do I need to download anything?
How easy is it to setup, how easy is it to use?
Timewatch FAQ – Outlook Resource Scheduling ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Time Tracking
Is timesheet entry easy?
There are options for PC, MAC, phone, tablet, timers, voice entry and even import appointments from Outlook & Google. Timesheets typically save employees between one and three hours per week and pay for themselves in minutes.
Can we control which projects users can see?
Can we send automatic email reminders?
Can users enter non project related time?
Can projects have different work attributes to book time to?
Can users enter notes on their timesheet?
Do users submit time daily, weekly, bi-weekly or monthly?
Can I copy and edit last weeks timesheet to save time?
Can we report on estimates vs actuals?
Is there manager approval of timesheets?
Can we stop users entering time in the past, as this impacts reporting and invoicing?
Can users import their Outlook or Google appointments into their timesheet?
Is time entered as minutes or decimals?
What's the difference between time tracking and time management?
Can you set rules for hours in a day?
How many projects can be setup?
Can a project have chargeable & non-chargeable time?
Is there a way you can help us chase late timesheets?
Can we export timesheet data?
Yes. Data can be exported in various formats including Word, Excel & CSV. There are also APIs available to access data directly.
Can timesheets be integrated with Accounting Systems?
Timewatch FAQ – Time Tracking ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Resource Scheduling
We need to see where everyone is and what they are doing. Can it do this?
We need to group, schedule and manage resources by location, skillset and expertise, can you do this?
Can the system push bookings to users calendars automatically?
Can I color code Bookings by type?
Is it multi user?
Can users view and schedule themselves on a mobile?
Can I apply a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can the system choose the best resource for me?
Can we see who is working on a particular project/customer
Can I report against Projects?
Can we report on estimates vs actuals?
Can we personalize the information on a booking form?
Can I view multiple resources on one screen?
Can you integrate with Outlook?
Can I schedule non-human resources?
What reporting facilities are available?
Can we export data?
Can it be integrated with LMS, CRM and other systems?
Do I need to download anything, or is this browser based?
How easy is it to setup, how easy is it to use?
Timewatch FAQ – Resource Scheduling ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Two Way Outlook Sync
How does the Outlook Calendar Sync work?
Does the sync manage edits, updates and deletes?
What happens if an appointment is moved in one system?
What if we don't want people to be able to delete bookings made in Whitespace® or Time&Space®
What if I want to move an appointment from one employee to another
If we use Timewatch's custom fields to add more fields to appointments (eg. Customer, Project, Task etc.) can users see these in Outlook?
What happens when I setup a new person, how do I get existing items to sync?
What happens if one or other system is offline? Can they get out of sync?
We need to see where everyone is and what they are doing. Can it do this?
We need to group, schedule and manage resources by location, skillset and expertise, can you do this?
Can the system push bookings to users calendars automatically?
Can I color code Bookings by type?
Is it multi user?
Can users view and schedule themselves on a mobile?
Can I apply a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can the system choose the best resource for me?
Can we see who is working on a particular project/customer
Timewatch FAQ – Two-Way Outlook Calendar Sync ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Expenses
Can users enter expenses via their phone?
Can users attach receipt photos to expenses?
Is there an authorization process?
Can we limit the expenses available by project?
Can employees print off their expenses?
We have project expenses that are not related to an employee. Can you handle this?
Can we enter quantities of items with a specific cost and charge rate?
Can we have chargeable and non-chargeable expenses on a project?
Can we have a different rate for charging the customer?
Can we have a different rate for charging different customers?
Can users amend expenses once they are authorized?
Can we run a report showing approved expenses?
Can expense items to synced with our accounting system?
Is there a limit to the number of expenses that can be setup?
Do you support foreign currency expenses?
Is there a way to remind people to submit expenses on time?
Timewatch FAQ – Expenses ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Costing, Charging and Billing
Our current system only a limited number of charge rates, what is your limit?
Does it support both time based and fixed price projects?
Can you have employees have different rates within a project?
Can we see what is waiting to be billed?
Can we see what will be billed before invoicing it?
Can we bill in multi-currency?
Can Invoices be amended?
Do we have to change the timesheet to suit our billing requirements?
Is it possible for Project Managers to prepare an invoice, but accounts staff to finalize an invoice?
We have a huge delay from timesheet to billing. Can you help?
Can employee and project expenses be invoiced?
How easily can we find the details behind invoices?
Can we report on estimates vs actuals?
Can end users see cost and charge rate information?
Can we issue credit notes?
Can we stop certain users billing?
Can we write time off?
Is it possible to link with accounting systems?
Timewatch FAQ – Costing, Charging & Billing ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Reporting, Business Intelligence
What reporting tools are available?
Does the system come with standard reports?
What are Drill Downs?
What Dashboards are available?
Can I export to Excel?
Can we stop certain users seeing certain reports?
Can I write my own reports?
What Report Writer technology is used?
How configurable is reporting?
How do Auto Alerts work?
Question5?
Question6?
Timewatch FAQ – Reporting & Business Intelligence ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - General
Is this cloud based or can we install on our servers?
Is training / setup assistance available?
Do you do not for profit pricing?
Does it run on Macs?
Does it run on mobiles and tablets?
Is it multi-lingual, does it support languages other than English?
Can it integrate with Active Directory?
Is it scalable? Are there any size limits?
Can we install this on our servers?
Are there API's
How customizable is the system?
Can we link this with our Accounting System?
Can we link this to our LMS and CRM systems?
Can Scheduling link with Outlook / Office 365?
Do you integrate with Xero?
Do you integrate with Quickbooks Desktop?
General Timewatch FAQ ends. If you can’t find an answer to your question please ask us.
- Outlook Timesheet
- Outlook Resource Scheduling
- Google Timesheet
- Timesheets / Time Tracking
- Resource Scheduling
- Two-Way Outlook Sync
- Expenses
- Costing, Charging & Billing
- Reporting
- General
Timewatch FAQ - Outlook Timesheet
How does the Outlook Timesheet work?
- Our web application links directly with Outlook. This makes it easy to allocate customer / project information to appointments, then, when you are ready, you can add them to their timesheet. It takes users seconds as most of the information needed for a timesheet is already in Outlook, and best of all it works on PC, Mac, Phones & Tablets. Customers tell us our Outlook timesheet system saves their users hours each week. See this now ->
- Users of Outlook for Windows desktop editions 2019, 2016, 2013 & 2010 can also use our Outlook plugin. This brings Outlook timesheet functionality within Outlook itself. Again, it takes seconds and saves users hours each week.See this now ->
If you use a Mac, don’t worry, you don’t need a plugin, our standard system works with Mac and iPhone.
How easy is it to use?
How long does it take to enter a timesheet?
Outlook appointments already holds the date, start time, end time, duration and notes. OutlookTime® users simply allocate a Customer / Project, then post it to their timesheet. That’s it! It takes seconds, and saves hours each week. See this now ->
How does OutlookTime® save hours each week compared to other systems?
† Customers report an average saving of 6 hours per month per person. Nearly an extra productive day each month.
Can it track PTO?
Do I have to post appointments individually?
Do we need to install any software?
Is OutlookTime® scalable?
What reporting is available?
We use categories as customers. Does OutlookTime® support categories?
What size of company can use OutlookTime®?
Who uses OutlookTime®?
We have incredibly broad customer range covering almost all of the alphabet: Architects, Airlines & Aviation, Banks & Broadcasting, Charities, Consultancies, Defense, Education & Engineering, Finance & Foundations, Government, Healthcare, Insurance, Lawyers, Lobbyists & Local Government, Medical & Mining, Natural Gas & Non-profits, Oil & Gas, Payroll, Pharmaceuticals, Power Utilities, Quality Control, Railroads, Real Estate, Religious Organizations, Sports Institutes, Steel, Telecoms, Transportation & TV Production, Universities & Utilities, Venture Capital, Water Boards, Yacht making. For a full list, click here.
Is there manager approval of timesheets?
Can you set rules for hours in a day?
Can we stop users entering time in the past, as this impacts reporting and invoicing?
How many projects can be setup?
Can a project have chargeable & non-chargeable time?
Is there a way you can help us chase late timesheets?
Can we export timesheet data?
Yes. Data can be exported in various formats including Word, Excel & CSV. There are also APIs available to access data directly. We can show you this in detail via a Demo or Test Drive ->
Can Outlook timesheets be linked with an Accounting System?
I use Outlook as my personal calendar as well, does OutlookTime® interfere my personal appointments?
Is training available?
Timewatch FAQ – Outlook Timesheet and Time Tracking ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Outlook Resource Scheduling
Can we see multiple Outlook calendars on one screen?
How do you create shared calendars in Outlook
What are the limitations of Outlook shared calendars, and how to over come them?
Is it possible to group employees by skill, location, expertise or other categories?
If we make bookings centrally, are they published to Outlook?
Can I color code Bookings by type of work?
Is it multi user?
Can users view and schedule themselves on a mobile?
Is there a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can we see who is working on a particular project/customer
Can I report on Outlook Appointments?
Can we add fields to Outlook appointments
Can I view multiple resources on one screen?
Which versions of Outlook does it work with?
Can I schedule non-human resources?
What reporting facilities are available?
Can we export data?
Can it be integrated with LMS, CRM and other systems?
Do I need to download anything?
How easy is it to setup, how easy is it to use?
Timewatch FAQ – Outlook Resource Scheduling ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Google Timesheet
How does the Google Timesheet work?
How easy is Google timesheet to use?
How long does it take to enter a timesheet?
Google appointments already hold the date, start time, end time, duration and notes. Timewatch® Google Timesheetusers simply allocate a Customer / Project, then post it to their timesheet. That’s it! It takes seconds, and saves hours each week. See this now ->
How does Timewatch® Google Timesheet save 2-4 hours per week compared to other systems?
With Timewatch’s Google timesheet, most of this data is already in your Google calendar. Timewatch® seamlessly adds this data to the timesheet saving users time from re-entering the same data, avoiding the duplicate entry of data that traditional systems require, and that is how it saves users hours each week.
Can it track PTO?
Do I have to post appointments individually?
Do we need to install any software?
Is Google Timesheet scalable?
What reporting is available?
What size of company can use Google Timesheet
Who uses Google Timesheet?
We have incredibly broad customer base covering almost all of the alphabet: Architects, Airlines & Aviation, Banks & Broadcasting, Charities, Consultancies, Defense, Education & Engineering, Finance & Foundations, Government, Healthcare, Insurance, Lawyers, Lobbyists & Local Government, Medical & Mining, Natural Gas & Non-profits, Oil & Gas, Payroll, Pharmaceuticals, Power Utilities, Quality Control, Railroads, Real Estate, Religious Organizations, Sports Institutes, Steel, Telecoms, Transportation & TV Production, Universities & Utilities, Venture Capital, Water Boards, Yacht making. For a full list, click here.
Is there manager approval of timesheets?
Can you set rules for hours in a day?
Can we stop users entering time in the past, as this impacts reporting and invoicing?
How many projects can be setup?
Can a project have chargeable & non-chargeable time?
Is there a way you can help us chase late timesheets?
Can we export timesheet data?
Yes. Data can be exported in various formats including Word, Excel & CSV. There are also APIs available to access data directly.
Can Google timesheets be linked with an Accounting System?
I use Google as my personal calendar as well, does Google Timesheet interfere my personal appointments?
Is training available?
Timewatch FAQ – Google Timesheet and Time Tracking ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Time Tracking
Is timesheet entry easy?
There are options for PC, MAC, phone, tablet, timers, voice entry and even import appointments from Outlook & Google. Timesheets typically save employees between one and three hours per week and pay for themselves in minutes.
Can we control which projects users can see?
Can we send automatic email reminders?
Can users enter non project related time?
Can projects have different work attributes to book time to?
Can users enter notes on their timesheet?
Do users submit time daily, weekly, bi-weekly or monthly?
Can I copy and edit last weeks timesheet to save time?
Can we report on estimates vs actuals?
Is there manager approval of timesheets?
Can we stop users entering time in the past, as this impacts reporting and invoicing?
Can users import their Outlook or Google appointments into their timesheet?
Is time entered as minutes or decimals?
What's the difference between time tracking and time management?
Can you set rules for hours in a day?
How many projects can be setup?
Can a project have chargeable & non-chargeable time?
Is there a way you can help us chase late timesheets?
Can we export timesheet data?
Yes. Data can be exported in various formats including Word, Excel & CSV. There are also APIs available to access data directly.
Can timesheets be integrated with Accounting Systems?
Timewatch FAQ – Time Tracking ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Resource Scheduling
We need to see where everyone is and what they are doing. Can it do this?
We need to group, schedule and manage resources by location, skillset and expertise, can you do this?
Can the system push bookings to users calendars automatically?
Can I color code Bookings by type?
Is it multi user?
Can users view and schedule themselves on a mobile?
Can I apply a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can the system choose the best resource for me?
Can we see who is working on a particular project/customer
Can I report against Projects?
Can we report on estimates vs actuals?
Can we personalize the information on a booking form?
Can I view multiple resources on one screen?
Can you integrate with Outlook?
Can I schedule non-human resources?
What reporting facilities are available?
Can we export data?
Can it be integrated with LMS, CRM and other systems?
Do I need to download anything, or is this browser based?
How easy is it to setup, how easy is it to use?
Timewatch FAQ – Resource Scheduling ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Two Way Outlook Sync
How does the Outlook Calendar Sync work?
Does the sync manage edits, updates and deletes?
What happens if an appointment is moved in one system?
What if we don't want people to be able to delete bookings made in Whitespace® or Time&Space®
What if I want to move an appointment from one employee to another
If we use Timewatch's custom fields to add more fields to appointments (eg. Customer, Project, Task etc.) can users see these in Outlook?
What happens when I setup a new person, how do I get existing items to sync?
What happens if one or other system is offline? Can they get out of sync?
We need to see where everyone is and what they are doing. Can it do this?
We need to group, schedule and manage resources by location, skillset and expertise, can you do this?
Can the system push bookings to users calendars automatically?
Can I color code Bookings by type?
Is it multi user?
Can users view and schedule themselves on a mobile?
Can I apply a skills matrix?
Can we book multiple resources for multiple dates in one go?
Can the system choose the best resource for me?
Can we see who is working on a particular project/customer
Timewatch FAQ – Two-Way Outlook Calendar Sync ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Expenses
Can users enter expenses via their phone?
Can users attach receipt photos to expenses?
Is there an authorization process?
Can we limit the expenses available by project?
Can employees print off their expenses?
We have project expenses that are not related to an employee. Can you handle this?
Can we enter quantities of items with a specific cost and charge rate?
Can we have chargeable and non-chargeable expenses on a project?
Can we have a different rate for charging the customer?
Can we have a different rate for charging different customers?
Can users amend expenses once they are authorized?
Can we run a report showing approved expenses?
Can expense items to synced with our accounting system?
Is there a limit to the number of expenses that can be setup?
Do you support foreign currency expenses?
Is there a way to remind people to submit expenses on time?
Timewatch FAQ – Expenses ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Costing, Charging and Billing
Our current system only a limited number of charge rates, what is your limit?
Does it support both time based and fixed price projects?
Can you have employees have different rates within a project?
Can we see what is waiting to be billed?
Can we see what will be billed before invoicing it?
Can we bill in multi-currency?
Can Invoices be amended?
Do we have to change the timesheet to suit our billing requirements?
Is it possible for Project Managers to prepare an invoice, but accounts staff to finalize an invoice?
We have a huge delay from timesheet to billing. Can you help?
Can employee and project expenses be invoiced?
How easily can we find the details behind invoices?
Can we report on estimates vs actuals?
Can end users see cost and charge rate information?
Can we issue credit notes?
Can we stop certain users billing?
Can we write time off?
Is it possible to link with accounting systems?
Timewatch FAQ – Costing, Charging & Billing ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - Reporting, Business Intelligence
What reporting tools are available?
Does the system come with standard reports?
What are Drill Downs?
What Dashboards are available?
Can I export to Excel?
Can we stop certain users seeing certain reports?
Can I write my own reports?
What Report Writer technology is used?
How configurable is reporting?
How do Auto Alerts work?
Question5?
Question6?
Timewatch FAQ – Reporting & Business Intelligence ends. If you can’t find an answer to your question please ask us.
Timewatch FAQ - General
Is this cloud based or can we install on our servers?
Is training / setup assistance available?
Do you do not for profit pricing?
Does it run on Macs?
Does it run on mobiles and tablets?
Is it multi-lingual, does it support languages other than English?
Can it integrate with Active Directory?
Is it scalable? Are there any size limits?
Can we install this on our servers?
Are there API's
How customizable is the system?
Can we link this with our Accounting System?
Can we link this to our LMS and CRM systems?
Can Scheduling link with Outlook / Office 365?
Do you integrate with Xero?
Do you integrate with Quickbooks Desktop?
General Timewatch FAQ ends. If you can’t find an answer to your question please ask us.