Businesses want something they won’t have to replace next year, something they won’t outgrow, something that is configurable that meets their needs today. They want a solution for their business that has the flexibility to adapt to an organization’s future challenges.
Timewatch continually seeks to improve its software products but Version X5 is a major update that reflects broader evolution in technology and greater feedback from our customers.
We love hearing from customers because a Timewatch driving force is creating the best product to fit a customer’s needs. We believe a product should fit the customer – not make a customer squeeze into the product.
“It got rid of a lot of duplicate work for us. The software fits the customer. We didn’t have to change our processes, OutlookTime® just made them more efficient.”
“We have a small staff – about 20 of us – but we have a lot of projects that we are working on and we needed a way to track billable project hours.”
Customers tell us that they choose Timewatch over other options on the market because they need a long term solution; something they won’t need to replace every year; something they won’t outgrow; something that is configurable; something that will meet their needs today but has enough flexibility to adapt to future challenges.
The ability to submit data to timesheets directly from Outlook bookings was an important factor for our customer when they chose Timewatch. Off-site staff are now able to enter non-scheduled work while on the road via a mobile device.
“We are also better able to track invoicing and to share job recovery information more widely. We have managed to reduce backlogs in timesheets and can now understand project performance in real time.”
The logistics and scheduling for World Cup referees and volunteers has to be managed to perfection. Timewatch understands the challenge of resource scheduling and how important it is to get right. Scheduling 99 World Cup match officials and 15,000 volunteers is not something an event, organization, or business should do with sticky pieces of paper or an Excel spreadsheet.
“We usually set our calendar several months in advance. We need to know where we are going next week and the week after. If a customer calls with an emergency situation we need to plug them in to open spots.” Masterleo uses Whitespace®, a Timewatch resource scheduling and planning package to meet those organizational needs.
“We used to track time in Excel. That was cumbersome but Timewatch is much better. The system is a lot more interactive and easy-to-use. Changing a system after so many years is never easy but it is not even questionable that Timewatch is definitely an advantage for the business. It helps us make informed decisions.”