I am evaluating WallCHART® and am happy with the feature that allows the user to schedule multiple resources for the same event, such as a room, person, and equipment etc. Is there a feature that would allow the user to change all of a single event's resource bookings in one step?

Yes there is a feature that can help with this. There is a facility called "Tasks" which can be used to link all of the bookings together. In this way, when you want to move them, you can right mouse click on any of the items and choose "Task > Modify". This will modify all interconnected Tasks. If this is a common occurrence, you can automate this such that when you move one item, the system will prompt you to say "there are other bookings that are linked to this booking, would you like to change all bookings?"

What are the hardware and software requirements to use WallCHART® Web Edition? Do they change (and if so what are they) if you want to tie into Outlook?

The Web Edition requires SQL Server and IIS. You therefore need a server that is powerful enough to run SQL / IIS and deliver the bandwidth to the users. This will increase based on number of users, number of resources etc. Plenty of RAM is more important than processing power. If you can provide sizing information (resources, users, bookings per day etc.) we can recommend a spec.

The spec does not change if you want to link to Outlook. If clients can run MS-Outlook, the client will run fine.

Does WallCHART® run on the exchange server or on users desktop?

Both, there is a Server component which sends updates to end users and processes data from end users and there is a Client Install which runs inside MS-outlook. If you want to publish data (ie one-way push to users) you only need the server component, if you want bi-directional synchronization, both need to be installed. If you use Active Directory, you can setup your network to auto deploy the Outlook Client.
The online demos are great. Is it possible to buy the scheduling pack at one time and add on the time recording pack later? In order to use the MS Outlook/Exchange Server Interface, would we need the SQL Server database as opposed to the Access Database?

Thanks, Yes. You can start with either Scheduling and add Time Recording later. You can run the Outlook integration with MS-Access, but MSDE or SQL Server are much more robust. If you are looking at the Web system, you must run MSDE or SQL Server anyway.

I'm impressed with how TimeWatch integrates with Outlook to schedule resources. However, is there a way of intergrating Outlook with TimeWatch's time sheet system? I.E., the resources (especially for staff) has already been allocated. Obviously, assuming the task has been carried out, on time, the time should be converted to time sheet.

Yes. Scheduling can be fully integrated with Time Recording. This not only allows end users' timesheets to be prefilled with the Projects they are scheduled to work on, but once timesheets are in you can compare scheduled vs. actuals. Some customers have combined the Advanced analysis facilities in Time Recording to create a "Background forecast" for Projects so they can run reports which show actual revenue by job up to the current date, then actual forecast revenue (based on scheduled time) then the background forecast where the schedules have not been entered yet. Integrating Scheduling and Time Recording is very powerful.

I am currently evaluating scheduling software packages to replace our manual system of reserving any one of our center's nine-conference rooms. We are looking for a web-based system that would be used mainly for the sole purpose of scheduling rooms. Does TimeWatch have a system for a relativley small and focused need such as this? I would like to know what TimeWatch might have to offer in this regard.

You need the Room-Booking Solution. This is web based and designed specifically for Room Booking. It is based on the full ScheduleTime-web product, but has been configured specifically for managing Room Bookings and is more cost effective. This solution is a full web solution, so you will need SQL Server and IIS.

I'm looking for resource booking solution that integrates with Outlook - allowing booking of resources through Outlook; as well as booking through a web interface. From the Outlook demo, I couldn't tell whether or not resources could be booked through Outlook, or whether this must be done through the Scheduler. Is your product supported in all versions of Outlook (2000, XP, 2003)? Company size is about 200 employees w/ about 35 bookable resources.

The beauty of the ScheduleTime solution is that you can do either. You can book resources through the Web Interface, or you can run the system within Outlook. If you want to make a booking using Oultook's Request a meeting, you can still do this, but of course you are limited by the rudimentary facilities in Outlook. ScheduleTime-Web can run as a plugin for Outlook, so you can schedule from within Outlook. All versions of Outlook are supported from Outlook 2000 up including Outlook 2003.

We require the ability to centrally plan and view our resources. Our present system does not enable us to readily view our consultants wherebouts and makes it difficult to schedule future projects. Integration with outlook would be useful as would the ability to easily plan recurring tasks

This is exactly what ScheduleTime is designed to do - view your Resources quickly and easily so you can schedule future projects easily. Outlook Integration is available for all systems.

Do you have options to select different conference rooms? I didn't see that in your demo. Thank you.

Yes. The on-line demo is designed to show general scheduling with people, equipment and rooms. You can have as many rooms, people, equipment as you need... all you do is set them up and name them.
Does scheduletime allow for multiple entries for one day, one person? We at times have 4 different things going on for one person on one day (times are not important).

You can set up as many bookins as you want in a day. In the on-line demo we have mostly full day and half day bookings to keep it simple, but you can specify the default minimum. Some customers work to 1 hour slots, some to 15 minutes. It is very easy to configure.

Is the database backend of
WallCHART®
open? Can I write my own Access reports for example?

Yes, the database is open and is designed to allow people to write their own reports. A database manual is included with all systems and you'll be impressed with the database design as it was designed specifically to make it easy for Customer to write reports on their data.

Does WallCHART® have the ability to customize the time ruler and or to schedule in blocks of time instead of time of day. For example, instead of a user reserving a resource from 7:48am until 9:13am they could select say 'Period 1.' I hope this makes sense.

Yes this makes sense. If you have downloaded the Evaluation system, go to the Resource Menu and see "Time Slots". Here, all you do is create the timeslots you want, the start time and end time. You can create Period 1 to start at 9:00 and end at 9:29 Period 2 9:30 - 9:59, then in the View you would see Period 1, Period 2, Period 3 etc. You can even have different timetables for different people.

We run 50 jobs at one time, and have 75 to 100 employees doing electrical contracting work. We can export the total hours from our Accounting Package (Forefront by Dexter & Chaney) but would like to schedule our employees and equipment to jobs by day. Can you help us??

We certainly can. Both the Windows and the Web editions of ScheduleTime will allow you to schedule your Employees to the various Jobs. This will allow you to quickly and easily see available time and allow you to schedule your employees. The same goes for equipment. If you have a lot of equipment resource you need to schedule, you would be better off going for the Web Version as it is more cost effective for large resource numbers.

I was wondering if you have some sort of a booklet about your Scheduling software. Or if you perhaps have a hands on demo I would be able to look at. Please let me know what additional information you have. I am very interested in this software.

There is considerable information on the web site and you can register and download an evaluation system from the Demo page. Simply click on the I've viewed the rolling demo's and now want to register for an evaluation link at the bottom of the demo page.

Hi, we are interested in your WallCHART® product and have an initial enquiry - will this product run on Mac OS X?

WallCHART®-Web requires SQL Server and IIS to run, you therefore need a Windows Server. In theory you could have a Windows Server with MAC Clients

I'm looking for an add-on to the MS Excel that would allow schedule resources, let's say I have a team of three analysts and five QA and embark on two year project portfolio. Staff may change and may be relocated so I do my planning in terms of heads rather than individuals. MS Excel allows to schedule particular number of resources available, but doesn't allow to group them into categories such as analysts. Do you have any solution for the problem like this?

WallCHART® is designed to do exactly this job; scheduling resources, viewing them at a glance, grouping them and defining booking rules. ScheduleTime is not an add on for MS-Excel as to perform this task you need a database designed specifically to do the job. The solution is to buy ScheduleTime

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