Time&Space is a complete Professional Services Automation (PSA) Solution available as a fully hosted SAAS solution, Subscription and Purchase options. Time&Space® includes; time recording, time sheeting, timesheet, time tracking, web timesheet, web time tracking, Outlook timesheet, Outlook time tracking, blackberry timesheet, pda timesheet, expenses, billing, time and billing, time recording and invoicing, Resource Scheduling, Resource Planning and Financials integration in one, complete solution.

  KEY FEATURES >

  • Built in videos

    Time&Space® built in training videos are available to all users for each of the core areas they have access to

  • Security

    users can only view training videos for the areas they are permitted to access

  • Targetted training

    With training videos available for all areas of Time&Space®, users can quickly recognize areas that require targetted training from a professional services member

Time&Space® - Training Videos

Training videos are built into every module of Time&Space® as a standard.

The videos are ideal as customers on a budget, as a refresher to occasional users and as an introduction to new release features. Wherever possible, we recommend you seek advice on your configuration to ensure that it is configured in the optimal way. As Benjamin Franklin said, "Tell me and I forget. Teach me and I remember. Involve me and I learn". In learning types, our videos are the "Tell me" type, our training courses are the "Teach me" type and the "Involve me" are our personal hand on training.

The following videos provide an introduction to the topics covered in the built in training videos:

1) Dashboards (1:12)

The powerful, real time Time&Space® dashboards are a favorite of CEO's, CFO's, managers and directors and this training video shows them how to view the various dashboards at an organizational, customer, project and employee level, how to cycle through the various dashboards for each area and set their favorite as a default.

2) Timesheet entry (1:40)

The timesheet entry training video covers everything the end user needs to be up and running aimed at end users and covers everything required to allow users to be entering timesheets in minutes.

3) Timesheet Administration (1:25)

Timesheet administrators need advanced review and edit features to make adjustments to employee timesheets after they have been submitted. The timesheet admin training video shows administrators how to view, edit and manage employee employees timesheets - all with full audit history.

4) Outlook Timesheet entry (1:38)

With the optional OutlookTime® module, users can turn Outlook appointments into timesheets. The accompanying video covers setting up OutlookTime® within Outlook, entering appointments and attaching Customer and Project data to the appointment then posting it as a timesheet.

5) Expenses entry (2:34)

The expenses entry video is aimed at end users and covers everything: expenses entry, attaching receipts and notes, submitting expenses to managers as well as reviewing submitted, approved and rejected expenses. Users to be entering expenses within minutes.

6) Billing (1:36)

Optimizing the way Billing is configured helps save time, get your bills out the door sooner, improve accuracy, improve cash flow and decrease stress. The Billing training video helps familiarize users with billing, but we advise you seek training and advise in this area of Time&Space® where it is crucial to get your setup right from day one.

7) Scheduling (2:13)

Scheduling is another powerful and flexible area of Time&Space®. As you can see from the training overview, the training video covers all of the core areas of scheduling, but there is no substitute for arranging training and advice in this highly configurable area of the system

8) Drill Downs (1:33)

Time&Space® drill downs are an advanced analytical facility that allows users to dynamically interrogate data. This video provides an overview of the topics covered in the training video within Time&Space®.

9) Reporting (2:31)

The reporting training video introduces the core reporting functionality of Time&Space®, how to run reports, create menus and arrange your reports in to groups, attach icons and descriptions and attach favorite reports to the quick access bar within specific tabs.

10) Timesheet approval (1:12)

This important authorization process is covered in detail in the timesheet training video - showing managers how to view their employees timesheets, review, reject, approve and edit where their security permissions permit.

11) Import timesheet from schedule (1:12)

Timesheet entry is made easier for users whenever their time is scheduled or planned in Time&Space® as timesheets can be imported from their schedule. The timesheet training video shows users how to import their time from their calendar / schedule.

12) Admin / Setup (2:03)

Training videos are available for both Administration and Setup and cover core items such as configuration rules, terminology, security and core item setup such as customers, employees and jobs or projects. This overview introduces you to the topics covered in the Admin training.

13) Services (1:54)

Managing a Time&Space® is made easy with our inbuilt help desk system. Administrators can review questions from users, post responses, create knowledge-base items and forward questions and requests for help they cannot deal with to Timewatch.

14) Setting up Alerts (0:54)

This overview of the Setup training video covers setting configurable options, security, terminology and business rules as well as setting up basic data such as employee roles, skills and time tables, project sub levels, system options and alerts.
   
 

Dashboard training overview

Overview of the inbuilt dashboard training video which provides introductory training to dashboard users.

 

Timesheet entry with Time&Space®

This introduction to the timesheet entry training video shows how the inbuilt training covers everything required to allow users to be entering timesheets in minutes.

 

Timesheet Administration with Time&Space®

This introduction to the timesheet administration training video shows how timesheet administrators can review and edit end users' timesheets after they have been submitted.

 

OutlookTime - turns Outlook appointments into timesheets

This video provides an introduction to the training video within Time&Space® that shows administrators how to setup and configure users for Outlook timesheet entry as well as how users enter timesheets from Outlook.

 

Expenses entry

Expenses entry within Time&Space® is simple and easy. This introduction to the expenses entry training video shows how the inbuilt training covers everything required to allow users to be entering expenses in minutes.

 

Billing overview

Time&Space® professional services billing is powerful and configurable. This overview of the inbuilt training video introduces the topics covered in billing training. Billing is a complex area and in order to ensure you are billing your customers in the optimal way, we recommend you augment the inbuilt training videos with personal training wherever possible.

 

Resource scheduling training overview

This video introduces the topics covered within the training video built into the Time&Space® scheduling system.

 

Time&Space® Drill Down reporting

Drill down reporting is a powerful yet easy to use and configurable business intelligence tool built into every Time&Space® as a standard. This video introduces the topics covered in the basic training course built into Time&Space®

 

Time&Space® Business Intelligence Reporting

Business intelligence reporting is arguably the most important part of any professional services solution and is yet another area in which Time&Space® excels. In addition to the flexible, powerful and configurable drill down reporting, Time&Space® includes a host or reports and configurable tools which you can groups, arrange and attach reports to menus. Custom reports can be created if you find you require something out of the ordinary.

 

Timesheet approval

This overview of the timesheet entry approval training video shows how the inbuilt training covers timesheet manager approval.

 

Import Timesheet from Scheduling

This overview of the import timesheet from scheduling training video shows how the inbuilt training video helps users learn timesheet entry.

 

Administration / Setup

This overview of the timesheet administration and setup training video introduces the core topics covered in this important area of Time&Space®. How you setup your Time&Space® system has a dramatic impact on the way your system operates. All customers, but particularly customers of our Elite and Enterprise editions are recommended to seek additional training and advice wherever possible.

 

Services

This overview of the timesheet administration and setup training video introduces the core topics covered in this important area of Time&Space®. How you setup your Time&Space® system has a dramatic impact on the way your system operates. All customers, but particularly customers of our Elite and Enterprise editions are recommended to seek additional training and advice wherever possible.

 

Setting up Time&Space® auto alerts

Automated email alerts help ensure end users post their timesheets on time and, where advanced manager approval is implemented, ensure managers perform important review and approval processes in a timely manner. This video provides an overview of the inbuilt training video that covers alerts setup.